Our focus is on making sure your items get delivered to you as quickly as possible. You will receive your order in 6-22 business days from the date that it is placed.
A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.
It normally takes 3-7 business days for us to process your order. Please note that this does not include holidays and weekends.
SHIPPING TO USA
Shipment takes usually 3-10 business days to arrive.
SHIPPING TO WESTERN EU, UK, AUSTRALIA, NEW ZEALAND
Shipment takes usually 7-15 business days to arrive.
SHIPPING TO THE REST OF THE WORLD
Shipment takes usually 10-28 business days to arrive.
* Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.
* Please submit a ticket within 4 weeks of shipment if the package does not arrive in time, our representative will get back to you within the next business day. Note that overdue requests may not be accepted.
*Please note during special offer or sale events or new collection launch you may experience a 5-7 days delay in receiving your order
TAXES AND CUSTOMS CHARGES
- All international packages may be subjected to customs duties and taxes
- All Taxes and customs charges are the responsibility of the customer
- All Taxes and customs are not included in the cost of the order or shipping charge
- Please check your local customs website for more information
SHIPPING RESTRICTIONS - we do not ship to:
- Burma, Congo, Cote d'ivoire, China, Hong-Kong,
- Iraq, Liberia, Libya, North Korea, Somalia, Sudan,
- Syrian Arab Republic, Yemen, Zimbabwe
- Ocean Land is not responsible for lost or stolen packages or packages delayed in transit
- The shipping costs for orders are non-refundable
- By placing an order you are acknowledging and accepting all the international shipping terms
- Please, email firstname.lastname@example.org if you have any questions about this policy or need any assistance